Returns & Replacements
Your item(s) can be returned within 7 days of receipt, provided they are unused and in their original condition. All hangtags must be attached to the item and items must be unwashed and unworn. If you wish to exchange your item, we can offer an exchange in different sizes for the same item only.
Sale items are not eligible for refunds, unless the item/s received are faulty or not as ordered. If a full-priced item has a promotional code applied to it, it can still be returned for a refund unless specified under the terms of the promotion. In the absence of any fault or error, items that are purchased as Final Sale cannot be returned.
If you believe your item is faulty, please contact Baoji prior to sending it back. Please ship your product and payment for cost of return shipping to:
Rongthai International Group Co.,Ltd. 88 Moo.8 Putthamonthon Sai 4 Rd., Krathumlom, Sam Phran, Nakhorn Pathom 73220 Tel. 02-889-9999
Return postage costs are at your expense unless your items are faulty or incorrect. If this is the case, please contact [email protected] prior to sending your item(s) back to us so we can assist you.